Here is HP's support policy regarding W10. The name of the software is HP Client Security Manager.No PC built prior to August of 2013 is supported by HP for W10, so you can expect that some things will not work no matter what you try. However, HP has introduced another security software program for EliteBook that works with Windows 10. Initially, the HP Protect Tools is the software security program that provide the interface for the enrollment of fingerprints and enabling of security features on these laptops, but the program does not support Windows 10. This tutorial is specifically meant for these EliteBook models as they all use Validity fingerprint sensor. If you are using any of these HP laptops, then you have come to the right place.
The EliteBook models that may experience this issue include EliteBook 8440p, EliteBook 8440w, EliteBook 8540p, EliteBook 8540w, EliteBook 8460p, EliteBook 8460w, EliteBook 8470p, EliteBook 8470W, EliteBook 8560p, EliteBook 8560w, and EliteBook 8760w. Windows Hello not recognising the presence of fingerprint sensor on EliteBook
On Windows 10, you will not be able to login using your fingerprint sensor, but there is a way to make it work.
Windows 10 brought its own fingerprint authentication via Windows Hello for sign in, which unfortunately does not support earlier builds of EliteBook. If you are using one of the earlier models of HP EliteBook you might face an issue with the fingerprint sensor not working on Windows 10 if you have Windows 10 OS installed, or you upgraded from earlier versions of Windows. Unlike other laptops, the EliteBook’s have metal aluminium body that are scratch-proof, and their build are quite durable. They come with all sort of security features, including fingerprint scanners, for protection against malicious programs and unauthorised access. The EliteBook notebook series were HP’s most successful business laptops that offered tons of security features at stealth price.
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